c778 Terms & Conditions — Your Agreement with Our Platform

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and c778 ("Platform", "We", "Us", "Our") governing your access to and use of the c778 website located at c778.app, including all content, features, games, sports betting markets, promotional offers, and any other services made available through the platform (collectively, the "Services").

By creating an account, depositing funds, placing a wager, or otherwise using any part of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated by reference into these Terms. If you do not agree to these Terms, you must immediately cease using the Services and close your account.

2. Definitions

3. Eligibility and Age Verification

Access to and use of c778 is subject to strict eligibility criteria. You represent and warrant that at all times while using the Services, all of the following conditions are satisfied:

• You are at least 21 years of age. c778 operates a strict 21+ policy and will verify age upon registration and at any time it deems necessary thereafter.
• You are registering and acting on your own behalf, as an individual, and not on behalf of any third party.
• You have not been excluded from gambling services, whether through self-exclusion, a court order, or any other mechanism, at the time of registration or any time thereafter.
• You are not depositing funds that are the proceeds of criminal activity or that are otherwise tainted by money laundering.
• You hold only one registered account on c778. Duplicate accounts are strictly prohibited and will result in immediate suspension and forfeiture of all funds.

4. Account Registration and Security

To access the Services, you must register a single personal account on c778 using a valid mobile number registered in your own name. You are responsible for ensuring the accuracy of all information provided during registration and for updating that information promptly if it changes.

Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials. c778 strongly recommends that you:

• Use a strong, unique password that you do not use on any other website or service.
• Never share your username, password, or one-time verification codes with any third party, including anyone who claims to be a c778 employee.
• Log out of your account at the end of each session, particularly when using a shared or public device.
• Notify c778 support immediately if you suspect that your account has been accessed without your authorisation.

Account Suspension and Closure

c778 reserves the right to suspend or permanently close any player account, with or without prior notice, where it has reasonable grounds to believe that the player has breached these Terms, engaged in fraudulent activity, breached applicable laws, or poses a risk to the platform or to other players. In such cases, c778 will make a reasonable determination regarding the treatment of any funds held in the affected account.

5. Deposits, Withdrawals and Payment Methods

c778 supports deposits and withdrawals exclusively via approved payment methods. Players in Bangladesh may use bKash, Nagad, Rocket and Upay. The availability of specific payment methods may change over time; the current list of approved methods is displayed in the cashier section of the platform.

Deposit Conditions

1. 1The minimum deposit is ৳100. There is no maximum deposit limit, although c778 reserves the right to impose account-specific deposit limits at its discretion for responsible gaming or security reasons.
2. 2All deposits must be made from a payment account that is registered in the player's own name. Third-party deposits are strictly prohibited.
3. 3Deposits are typically credited to the player's c778 balance immediately or within a few minutes, subject to the processing times of the relevant payment provider.
4. 4c778 does not charge a fee for processing deposits, but players should be aware that their payment provider may apply their own fees, which are outside c778's control.

Withdrawal Conditions

1. 1Withdrawal requests are processed to the same payment method used to make the original deposit wherever technically possible. If the original deposit method is unavailable, c778 will direct the withdrawal to an alternative verified method registered to the player's account.
2. 2c778 aims to process withdrawal requests within 5 to 15 minutes of approval for mobile wallet methods including bKash and Nagad. Processing times may be longer during periods of unusually high volume or where additional verification is required.
3. 3Before a player's first withdrawal is processed, c778 may require the player to complete identity verification by submitting a copy of a government-issued identification document and proof of address. This is a standard Know Your Customer (KYC) procedure.

6. Bonuses, Promotions and Wagering Requirements

c778 offers a range of promotional bonuses to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are credited to a separate bonus balance and must satisfy the specified wagering requirement before any portion of the bonus or associated winnings may be withdrawn.
• Wagering requirements must be completed within the time limit stated for the relevant promotion. Unused bonus funds expire upon the end of this period.
• A player may only hold one active welcome bonus at a time. Attempting to claim multiple welcome offers through duplicate accounts or other fraudulent means will result in immediate forfeiture and account closure.
• Free spin winnings are typically subject to a wagering requirement before they can be withdrawn. The applicable multiplier is stated in the terms of each free spin promotion.
• c778 reserves the right to modify, suspend or withdraw any promotion at any time, including during a promotion period, where it has reasonable grounds to do so, including suspicion of bonus abuse.

Bonuses are non-transferable and have no monetary value outside of the c778 platform. They may not be exchanged for cash except through the wagering process described in the applicable promotion terms.

7. Betting and Gaming Rules

The following general rules apply to all betting and gaming activity conducted on c778. Sport-specific and game-specific rules are published in the relevant sections of the platform and form part of these Terms by reference.

Bet Placement and Settlement

A bet is only valid once it has been accepted and confirmed by c778's system. Confirmation is displayed to the player on screen. c778 reserves the right to void bets placed after an event has started or concluded, or where a bet was accepted in error due to a technical fault, manifest error in odds, or data feed failure.

Live and In-Play Betting

Live betting markets are suspended and reopened at the discretion of the platform's risk management systems. Bets placed during suspension periods will be voided. Odds displayed during live play are subject to continuous change; the odds shown at the point of bet confirmation are the odds that apply to the settled bet.

Casino Game Rules

Casino games on c778 use certified random number generators (RNG) or live dealer studio feeds supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. The theoretical return to player (RTP) for each game is determined by the game provider and is not influenced by c778. Game-specific rules, minimum and maximum bet limits, and RTP information are available within each game's interface.

8. Prohibited Conduct

The following conduct is strictly prohibited on c778 and may result in immediate account suspension, permanent closure, and forfeiture of all funds and winnings without prior notice:

• Opening or operating more than one account on the platform, whether in your own name or under false or borrowed identity details.
• Using automated software, bots, scripts, or any other technical tools to place bets or interact with the platform in a manner not available to ordinary users.
• Exploiting software errors, game glitches, pricing errors in odds, or any other technical malfunction to gain an unfair advantage. Any winnings resulting from exploitation of errors will be voided.
• Engaging in any form of collusion, match-fixing, or coordinated betting activity designed to manipulate outcomes, exploit vulnerabilities in the platform, or defraud c778 or other players.
• Depositing funds originating from criminal activity, or using c778 in any way that facilitates money laundering, tax evasion, or any other financial crime.
• Harassing, abusing, threatening, or intimidating c778 staff or other players through any communication channel available on or related to the platform.

9. Intellectual Property

All content on the c778 platform — including but not limited to the brand name c778, the website design, layout, graphics, logos, text, software code, game interfaces, and all other materials — is the exclusive intellectual property of c778 or its licensors and is protected under applicable intellectual property laws. No part of the platform may be copied, reproduced, distributed, modified, displayed, published, or transmitted in any form without the express prior written consent of c778.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to scrape, crawl, index, or systematically extract any data from the platform, whether for commercial or non-commercial purposes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, c778, its affiliates, officers, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer damage, system failure, or any other commercial damages or losses, even if c778 has been advised of the possibility of such damages.

c778 does not guarantee uninterrupted or error-free operation of the platform. Scheduled and unscheduled maintenance may cause temporary service unavailability. c778's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player into their account during the thirty (30) calendar days immediately preceding the date on which the claim arose.

11. Responsible Gaming

c778 is committed to promoting responsible gaming and to providing tools that allow players to manage their gambling activity. Every registered player has access to deposit limits, session time reminders, cooling-off periods and self-exclusion options within their account settings. c778 strongly encourages all players to use these tools proactively and to seek help if they feel their gambling is becoming difficult to control.

Use of c778 is strictly for players aged 21 and above. c778 does not permit minors to register or use its Services under any circumstances. Where c778 has reasonable grounds to believe that a player is under the age of 21, it will immediately suspend the account, void all bets, and withhold all winnings pending age verification. Please visit our Responsible Gaming page for further guidance on staying in control of your gaming habits.

12. Amendments to These Terms

c778 reserves the right to amend, update, or replace these Terms at any time. Where a change is material, c778 will notify registered players by posting a notice on the platform or by sending a notification to the player's registered mobile number or email address at least 7 days before the change takes effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to the amended Terms, you must stop using the platform and may request account closure by contacting c778 support. Any bets or transactions already in progress at the time of the amendment will be governed by the version of the Terms in effect at the time those transactions were initiated.

13. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which c778 operates. In the event of any dispute between c778 and a player, both parties agree to first attempt to resolve the matter amicably through c778's internal complaints process. Players may initiate a complaint by contacting c778 support at [email protected]. c778 will acknowledge all formal complaints within 48 hours and provide a final response within 14 business days. Where the complaint cannot be resolved through this process, both parties agree to pursue resolution through binding arbitration rather than litigation.

14. Contact Information

For all queries, complaints, or correspondence related to these Terms and Conditions, please contact c778 support. Email: [email protected] (plain text — not a clickable link). Our support team is available 24 hours a day, 7 days a week, and will respond to all formal legal or compliance correspondence within 2 business days.